# API05002: WCPOS Plugin Not Found

## What This Means[​](#what-this-means "Direct link to What This Means")

The WCPOS plugin is not installed or not active on your WordPress site. The POS application requires this plugin to communicate with WooCommerce.

## Common Causes[​](#common-causes "Direct link to Common Causes")

* **Plugin not installed** — The plugin was never installed
* **Plugin deactivated** — The plugin was disabled
* **Plugin deleted** — The plugin files were removed
* **Wrong site** — Connected to a site without WCPOS

## How to Fix[​](#how-to-fix "Direct link to How to Fix")

### 1. Install the Plugin[​](#1-install-the-plugin "Direct link to 1. Install the Plugin")

If not installed:

1. Go to WordPress Admin → Plugins → Add New
2. Search for "WooCommerce POS"
3. Install and activate the plugin

Or download from [WordPress.org](https://wordpress.org/plugins/woocommerce-pos/)

### 2. Activate the Plugin[​](#2-activate-the-plugin "Direct link to 2. Activate the Plugin")

If installed but not active:

1. Go to Plugins → Installed Plugins
2. Find "WooCommerce POS"
3. Click "Activate"

### 3. Check for Errors[​](#3-check-for-errors "Direct link to 3. Check for Errors")

If the plugin won't activate:

* Check for PHP errors in your error log
* Verify WooCommerce is installed and active
* Check PHP version requirements
* Look for plugin conflicts

### 4. Verify the URL[​](#4-verify-the-url "Direct link to 4. Verify the URL")

Ensure the POS is configured to connect to the correct WordPress site:

* Check the URL in POS settings
* Verify it matches your WordPress installation

### 5. Reinstall if Necessary[​](#5-reinstall-if-necessary "Direct link to 5. Reinstall if Necessary")

If the plugin is corrupted:

1. Deactivate and delete the plugin
2. Reinstall from WordPress.org
3. Activate the plugin

## Requirements[​](#requirements "Direct link to Requirements")

WordPress

<!-- -->

: Recent version

WooCommerce

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: Recent version

PHP

<!-- -->

: Version 7.4 or higher

## Related Errors[​](#related-errors "Direct link to Related Errors")

* [API05003](/error-codes/API05003.md) — WCPOS Plugin Outdated
* [API05005](/error-codes/API05005.md) — Plugin Not Found