# API06001: Invalid URL Format

## What This Means[​](#what-this-means "Direct link to What This Means")

The URL configured for your WooCommerce site is not in a valid format. URLs must follow standard web address conventions.

## Common Causes[​](#common-causes "Direct link to Common Causes")

* **Missing protocol** — URL doesn't start with `http://` or `https://`
* **Typo in URL** — Spelling errors in the domain
* **Invalid characters** — Special characters that aren't allowed in URLs
* **Incomplete URL** — URL is missing parts like the domain extension

## How to Fix[​](#how-to-fix "Direct link to How to Fix")

### 1. Check URL Format[​](#1-check-url-format "Direct link to 1. Check URL Format")

A valid URL should look like:

* ✅ `https://yourstore.com`
* ✅ `https://www.yourstore.com`
* ✅ `https://store.yourdomain.com`
* ❌ `yourstore.com` (missing protocol)
* ❌ `https://yourstore` (missing extension)
* ❌ `https://your store.com` (contains space)

### 2. Include the Protocol[​](#2-include-the-protocol "Direct link to 2. Include the Protocol")

Always include `https://` or `http://`:

* Preferred: `https://` (secure)
* Fallback: `http://` (if HTTPS isn't available)

### 3. Remove Extra Characters[​](#3-remove-extra-characters "Direct link to 3. Remove Extra Characters")

Ensure the URL doesn't have:

* Trailing slashes (optional but be consistent)
* Extra spaces
* Special characters
* URL parameters (unless required)

### 4. Verify the URL Works[​](#4-verify-the-url-works "Direct link to 4. Verify the URL Works")

Test the URL in a browser:

1. Copy the URL you're using
2. Paste it in a browser
3. It should load your WordPress site

### 5. Update POS Configuration[​](#5-update-pos-configuration "Direct link to 5. Update POS Configuration")

Enter the corrected URL in the POS settings:

* Match exactly what works in your browser
* Include or exclude `www.` as your site uses

## Examples[​](#examples "Direct link to Examples")

| Invalid                | Valid                 |
| ---------------------- | --------------------- |
| `mystore.com`          | `https://mystore.com` |
| `https://my store.com` | `https://mystore.com` |
| `https://mystore`      | `https://mystore.com` |
| `htp://mystore.com`    | `https://mystore.com` |

## Related Errors[​](#related-errors "Direct link to Related Errors")

* [API06002](/error-codes/API06002.md) — Missing API URL
* [API01004](/error-codes/API01004.md) — DNS Resolution Failed